Privacy Policy

Introduction

At Lendovantio, we are committed to protecting our users' privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our financial advisory services.

Information We Collect

We collect the following information when you use our services:

• Personal identification information: full name, email address, phone number
• Demographic information: age, geographic location, marital status
• Basic financial information voluntarily provided during consultations
• Navigation data: IP address, browser type, pages visited, visit duration
• Information collected through cookies and similar technologies

Use of Information

We use your personal information for the following purposes:

• Provide personalized financial advisory services
• Communicate with you about our services and support programs
• Send relevant information about available government benefits
• Improve our services and user experience
• Comply with legal and regulatory obligations applicable in Mexico

Information Sharing

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• When necessary to provide the requested services
• With government authorities when required by law
• With service providers who help us operate our business, under confidentiality agreements
• With your express consent

Information Security

We implement appropriate technical, administrative, and physical security measures to protect your personal information against unauthorized access, loss, alteration, or destruction. These measures include data encryption, firewalls, and restricted access to personal information.

Your ARCO Rights

In accordance with the Federal Law on Protection of Personal Data Held by Private Parties, you have the right to:

• Access: Know what personal data we have about you
• Rectification: Request correction of your personal data
• Cancellation: Request deletion of your personal data
• Opposition: Object to the processing of your personal data

Data Retention

We retain your personal information for the time necessary to fulfill the purposes described in this policy, unless the law requires or permits a longer retention period.

Minors

Our services are not directed to persons under 18 years of age. We do not intentionally collect personal information from minors. If we discover that we have collected information from a minor, we will delete it immediately.

Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of significant changes by posting the new policy on our website and updating the last modified date.